ACUTEC provides tailored IT support, cybersecurity, and business communication solutions to keep your business secure and connected. From managed IT support and cyber protection to VoIP, high-speed connectivity, and hardware leasing, we cover all your technology needs, without the jargon.
Our IT Support team aims to respond to any issue within 15-minutes of it being reported, we understand that when you are experiencing an issue you want it dealt with as soon as possible.
We guarantee that we will fix any IT issues that your business is experiencing. We have a highly experienced team who rise to any challenge.
Our specialist pro-active monitoring system ensures that your IT’s vital areas are up and running. We are immediately alerted if an issue arises so that we can deal with it as quickly as we can to ensure minimal disruption to you.
We understand that every organisation operates differently, that’s why when you partner with us a call to ACUTEC IT helpdesk you are always put through to one of our engineers who will be able to help you.
An additional part of our service is our 24/7 IT Support. We understand that some businesses may need assistance at all hours of the day to ensure they are always up and running.
We use industry leading service management software to ensure that we are on top of everything for you. Any requests or issues that you log with ACUTEC are recorded so that you can be confident that all of your requests will be dealt with. You will always be updated on the progress of your ticket and you can also choose to get an update with our weekly and daily reports.
Our team is made up of highly qualified IT professionals who are always happy to help you. We make the effort to gain a good understanding of your business and its operations to ensure that we can provide you with the best possible service.
We want you to be able to do what you do best without interruption. Our IT services for business are designed to ensure that your IT is taken care of so that you never have to think about it again.
St Peters House, Church Hill, Coleshill, Birmingham, West Midlands, B46 3AL, United Kingdom
Email: hello@acutec.co.uk
Call: 01675 469020
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